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Use code CHDecorex17 for 20% off the retail price of all our fabrics by the metre
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FAQs

FAQs

How can I order?

You can place an order online via our shop.

 

How can I pay?

We currently accept payment by Paypal only.

 

What is your minimum order for fabric?

1 metre.

 

What are your delivery times and costs?

Fabric, cushions and lampshades are printed and made to order.  You should receive your purchase within two weeks, though this may sometimes take a little longer.  We are a small company and may sometimes get overwhelmed. We will advise you if this is the case.

Fabric is rolled and sent by courier at a cost of £12.  Cushions are sent by courier at a cost of £6.  Fabric samples are sent by first class post at a cost of £1.50.

 

Can I get a refund if I have ordered the wrong fabric/wrong amount?

As fabric is printed to order and cut to size, we do not offer refunds unless the fabric is faulty.  Pattern repeat sizes are listed on the product pages, and we strongly recommend purchasing samples before buying fabric by the metre.  Sale items are also non-refundable. Please see our page on Returns and Refunds.

 

What is the best way to clean the fabric?

We recommend hoovering fabric and soft furnishings with an upholstery attachment or specialist dry cleaning.

 

How accurate are the colours represented on screen?

Whilst we have taken every care to represent colours accurately, every monitor varies, and we cannot guarantee colours match to computer screens. The colour of our fabrics may also vary slightly from batch to batch . To confirm colour matching, please ask for a stock sample or request a cutting online.

 

What is the fabric suitable for?

Our fabric is suitable for soft furnishings and occasional upholstery.

 

Is your fabric flame retardant?

No. 

 

Do your prices include VAT?

Yes.

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